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May 13, 2008

Icing Inefficiency

Bob

We promised to reduce Loss and Damage. Therefore, we must handle shipments "The Fargo Way."

Issues of the Wells Fargo Messenger in 1913 and 1916 focused on the matter of "Loss and Damage." Click here to learn about third-party website links And the little things meant a lot — attention to details was the answer.

Wells Fargo Messenger, September 1916 (Click for larger image in a new window)On March 25, 1915, a traveling inspector in Albuquerque, New Mexico wrote to Elmer R. Jones, General Superintendent of Wells Fargo & Co.'s Express. "Looking over overland waybills carried by messenger D.A. Wetherbee for shipments of perishables," the inspector wrote, "I notice that he writes on the face of the waybill, 'ICED' with date and name."

Wells Fargo Messenger, November 1913 (Click for larger image in a new window)Rushing refrigerated carloads of fresh produce was a huge Wells Fargo business, and the inspector saw how precious time could be saved during stops. Wells Fargo messengers along the route, he recommended to Jones, "should be furnished with a regulation re-ice stamp." This would save them the time of writing the icing schedule on waybills, or having to decide whether a shipment needed ice when the train stopped.

Jones got the letter in two days (by Wells Fargo Express, of course), and very quickly the re-ice stamps were disbursed!

April 07, 2008

Marion Kate Buick, Wells Fargo Agent from Oregon

Steve

Wells Fargo has a good history of employing women. Between 1873 and 1918, Wells Fargo hired over 350 women as agents, whose duties included handling shipments of money, delivering mail, loading gold aboard trains and stagecoaches, selling money orders, and transferring funds by telegraph. Hundreds more women worked at Wells Fargo as auditors, clerks, copywriters, stenographers, and telephone operators.

'President Hayes In The West' article (click for larger image in a new window)One agent of note was Oregonian Kate Buick, employed by Wells Fargo & Co.'s Express in the Roseburg office from 1898 to 1912. Ms. Buick learned Morse code from her father, who was one of the first telegraph operators on the Southern Pacific Railroad line Click here to learn about third-party website links between Roseburg and San Francisco.

In 1880, President Rutherford B. Hayes Click here to learn about third-party website links made a trip across the West Click here to learn about third-party website links and visited Oregon. A newspaper reporter covering the President’s visit came to the telegraph office to wire his report back East. Her father was overwhelmed with work at that moment, so Kate volunteered to send the telegram.

As Kate started to tap the message, the reporter said that he preferred an adult send the message—Kate was only thirteen years old at the time!

Immediately, the reporter penciled an addition to the story and announced to the nation that a young girl from Oregon sent the telegram. Kate's niece, Veva Buick Poorman, further recalled in a later interview that Kate Buick contributed to the war effort by using her knowledge of Morse code Click here to learn about third-party website links to instruct over fifty people during World War I.

March 24, 2008

The Overland Mail Company (+150)

Charles

In September of 1858, stagecoaches left St. Louis and San Francisco on their way to San Francisco and St. Louis, respectively. The Overland Mail Company Click here to learn about third-party website links was on the road.

Here's the story of the OMC in a nutshell.

Overland stage in Texas, c. 1859 (click for larger image in a new window)John Butterfield wanted to land the government contract to carry the US Mail to the untamed West. The government was offering 600,000 bucks to whoever could get mail from the Missouri frontier to California, across all the deserts and mountains and lack of facilities, and guarantee its safety and efficiency. Butterfield figured the best method was to carry passengers as well, whose fares would help offset costs.

Anybody who was intelligent in those days knew that the undertaking was crazy. The route took a southerly arc to avoid mountains, but got deserts in exchange. The route had unpredictable weather and geographic hazards, was unpaved and even uncharted in some places. All this meant that the person who wanted to try to get that fat contract had to be a little crazy themselves. In other words, an entrepreneur.

And that was Butterfield Click here to learn about third-party website links, to be sure.

Butterfield Overland Central Mail Route (click for larger image in a new window)Entrepreneurs Click here to learn about third-party website links with big vision and willing to risk everything need the sort of backers who are intelligent and willing to risk some. Butterfield was able to gather several Directors for his Company, including Henry Wells and William G. Fargo, whose Express Company in the West was growing fast. The two operations would complement each other, on paper at least, as long as things went smoothly.

Things did go smoothly, albeit at great expense, for about three years. But that's another story...

So the Stagecoaches rolled and regular overland business commenced. The three-week (or so) journey shortened the time it had formerly taken between Missouri and California terminals. By ship Click here to learn about third-party website links, or the lumbering routes by wagon train Click here to learn about third-party website links, it had taken as long as six months. Of course, it cost a lot to ride: $300 in those days is equivalent to thousands Click here to learn about third-party website links now.

But what a view!

February 27, 2008

George Monroe Video

Charles

Here's a video piece about George Monroe, the celebrated stagecoach driver we wrote about the other day! It's from a video Wells Fargo made a few years ago on our history, "Since 1852: The Universal Friend and Agent."

The piece is short, but it's vid which is über Click here to learn about third-party website links hip. Welcome to Guided By History, progressive in all ways...

Share your story with us!

February 18, 2008

George Monroe, Model Stagecoach Driver

Charles

In Stagecoach days, drivers carried Wells Fargo treasure shipments and passengers across the frontier. It took skill to drive a coach and Wells Fargo added rigorous standards of its own: superior reinsmanship, self-reliance and upstanding character.

(FYI, it still takes driving talent and good character to drive Wells Fargo stagecoaches today.)

In 1855, 11-year old George Monroe came west from Georgia. When Monroe had grown, he came to exemplify the greatness of fact and legend of the best stagecoach drivers. He was described by his employers as "the best all-round reinsman in the West."

Early on, George Monroe exhibited a knack for training and driving horses. At age 22, he took a job driving for the A.H. Washburn and Company stage line into Yosemite Click here to learn about third-party website links. That stage line carried passengers and Wells, Fargo & Co.'s Express into Yosemite Valley. Monroe expertly navigated the treacherous cliff-side roads into the Valley and became the best driver around.

One time, the brakes of Monroe's coach failed between Mariposa Click here to learn about third-party website links and Merced Click here to learn about third-party website links while full of passengers. Monroe stayed cool, and at an opportune moment drove his team into a clump of brush, bringing the stage to a safe halt. Grateful passengers passed the hat and presented Monroe with $70.

In 1879, the celebrated Monroe was asked to carry a fellow celebrity into Yosemite — Ulysses S. Grant Click here to learn about third-party website links, 18th President of the United States. Grant's schedule took him and Mrs. Grant down the dangerous, 26-mile route into Yosemite Valley, with hairpin turns and fallen rocks and chuckholes. There was a stretch so narrow, the stagecoach's wheels brushed against the granite walls of the cliff. Inches from the other wheels was a thousand-foot gorge.

The crusty General chose to sit next to the driver, a place of honor in those days. An expert horseman in his own right, Grant's assessment of Monroe's skills would make or break his reputation as a stagecoach driver. Monroe did his magic and Grant was duly impressed: "He would throw those six animals from one side to the other," the President marveled, "to avoid a stone or a chuckhole as if they were a single horse."

By 1885, Monroe had driven two more Presidents to Yosemite: James A. Garfield and Rutherford B. Hayes, as well as General William T. Sherman. George Monroe died in 1886 when a stage overturned and mortally injured him. Ironically, Monroe was not the driver, but a passenger — it's a good bet he'd have avoided the accident entirely if he had been "in the box" as driver.

February 06, 2008

William M. Robison, Legend.

Charles

For forty years, William Robison was the Express Messenger who carried Wells, Fargo & Co.'s Express between Stockton, California  Click here to learn about third-party website links and the Sierra Nevada gold mines Click here to learn about third-party website links. He was active in community affairs and worked forcefully to protect the civil rights of African Americans in California. What distinguishes Robison's accomplishments is the fact that he was active in an era when African Americans faced the hardest attitudes against them: the era of slavery and Jim Crow Click here to learn about third-party website links, 1850-1899.

Born into slavery in Virginia, Robison gained his freedom in 1836 after serving with the U.S. Army in the "Seminole War Click here to learn about third-party website links." Robison came to California during the Mexican War Click here to learn about third-party website links and settled in Stockton in 1850. Following a stint at mining (like just about everyone in those years!), he worked for Page, Bacon & Co. Click here to learn about third-party website links, California's largest bank. Robison then hired on with Adams & Co.'s Click here to learn about third-party website links express business. His route was from Stockton to the mines, carrying mail and newspapers to be first with the news. Adams & Co. crashed in the financial panic of 1855 and Wells Fargo happily hired Robison. He worked for Wells Fargo for another forty years.

Robison actively fought for civil rights. He was a delegate to the State Convention of Colored Citizens in 1856 Click here to learn about third-party website links, which circulated petitions to allow non-Whites to testify in court cases. In the early 1870s, Robison worked to integrate Stockton's schools.

In pre-Civil War years, California was a Free State Click here to learn about third-party website links and Robison was not quiet about reminding people of that fact. Robison took action as well: According to Stockton historian Virginia L. Struhsaker, Robison was one of an armed band that liberated slaves held illegally in San Joaquin County. An African American man took a huge risk by participating in such an act because negative attitudes were everywhere, even in Free States.

In 1861, for instance, a business agent along Robison's Messenger route protested the employment of a black wagon driver. George Tighlman, Wells Fargo's cashier in the Stockton office, sarcastically replied, "we are obliged to you for your advice...We get along very well with ours; have never had any trouble."

Robison was a respected man in his community. Even the pro-slavery San Joaquin Republican Click here to learn about third-party website links praised him as "a worthy and noticeable man," noted for "his remarkable kindnesses." Robison was a member of the Stockton Pioneer Society, one of many such organizations formed in that era by "Forty-niners" Click here to learn about third-party website links and other early-comers to the Golden State. At his death in 1899, other Pioneers wrote of Robison's trustworthiness and the positions of responsibility he held.

In sum: Robison had a military career and claimed his freedom, stayed in one job for decades, was active in civic affairs, joined community organizations, risked his life for justice — and leaves a primary legend as being a great guy. Robison is THE model of citizenship. It's an honor to work with him.

February 04, 2008

The Pattersons of Greenfield

Charles

Guided By History is pleased to feature this guest post by Cheryl L. McDonald. Cheryl is Wells Fargo's vice president of Diverse Growth Segments specializing in the African American segment. This team develops initiatives to address the financial needs of diverse and emerging customer groups nationwide. She is responsible for planning business strategies and marketing programs for the African American market — then making them happen. (CR)

Cheryl McDonaldI always look forward to Black History Month Click here to learn about third-party website links because invariably I learn something new about the historical achievements of African Americans. One of my favorite little-known "jewels of history" is the Pattersons of Greenfield, Ohio Click here to learn about third-party website links. They were an African American family who manufactured cars, trucks and buses.

The patriarch of the family was Charles Richard Patterson Click here to learn about third-party website links, a blacksmith who escaped from slavery in Virginia by running away to freedom. In Ohio, Patterson took over a blacksmith business and founded the Charles R. Patterson Carriage Company Click here to learn about third-party website links, which built horse-drawn vehicles in the 1860s. When Patterson died, his son Frederick Douglass Patterson Click here to learn about third-party website links took over and produced the new "horseless carriage." The Patterson family manufactured their first car in 1915 and called their line the Patterson-Greenfield Click here to learn about third-party website links.

The Patterson Company produced cars until they could no longer compete with larger companies. Apparently there was a better market for custom-bodied vehicles, and the company decided to cease production of cars and concentrate efforts on such products as buses, hearses, moving vans, and trucks for hauling ice, milk and baked goods.

A Patterson busOnly in recent years have we learned about the remarkable history of the Patterson family's manufacture of motorized vehicles well into the late 1930s.

Please share some of the little-known "jewels" of African American history that you run across this month. Use the "Feedback" button at the bottom of the page, or send it to "Ask the Expert" to your right. Or just send a comment to us!

January 30, 2008

Sacramento's Library: Celebrating 150 Years!

Martha

A couple of months ago (October 21, 2007), Wells Fargo helped celebrate the 150th anniversary of the Sacramento Public Library Click here to learn about third-party website links. A Wells Fargo Stagecoach made an appearance and the Old Sacramento Museum staff presented a gold panning exhibition. The festivities attracted many visitors, young and old, who enjoyed gold panning  Click here to learn about third-party website links and the other activities. The most important part, however, was the celebration of the 150th anniversary Click here to learn about third-party website links of the Public Library.

Five years after the creation of Wells Fargo in 1852, the Sacramento Public Library was created. By 1857, Sacramento was developing rapidly Click here to learn about third-party website links. The city had a railroad, city hall, newspaper, steamboat service, ten churches, brothels, theaters and a Wells Fargo Express Office. The citizenry felt it necessary to fulfill their intellectual requirements as well – so in October, prominent residents formed the Capital Library Association.

Studying at the old Sacramento libraryThe Association sold stock at 25 dollars per share and raised $25,000 to buy books, furnish the library and purchase land for the building. The Library opened in November 1857 to subscribing members who paid five dollars initially, then two dollars and fifty cents quarterly. The first building was located at 5th and J Streets and housed a collection of 800 books.

The following year, another 800 books sailed from New York Click here to learn about third-party website links, around Cape Horn Click here to learn about third-party website links, and through the Delta Click here to learn about third-party website links to Sacramento. By September 1873, the library had 260 subscribing members and an annual circulation of 4,234 books. Unfortunately, membership started to decline after that.

The Association offered the property to the City of Sacramento to be used as a free public library. In June 1879, the Sacramento Free Library opened with over 6,000 books. Within six months, the number of daily visitors had grown to over 100. Since then library service has continued to expand, with the opening of branch sites throughout the city's communities.

The main branch Click here to learn about third-party website links of Sacramento's modern Public Library opened in 1992 on 9th and I Streets in a beautiful six-story building. The Library today offers so much more with exhibits, programs, book readings and events. But the 150-year history of the Library is not forgotten: those 800 books that sailed 'round the Horn Click here to learn about third-party website links in 1858 are still a part of the Library's rare book collection.

January 27, 2008

Traveling in Comfort?

Melissa

Whenever visitors enter a Wells Fargo History Museum, they are inevitably drawn the Concord Stagecoach. Most are disbelieving when they hear that 18 passengers were packed in and on top of the coach, and their curiosity only grows when they hear about the dangers of the untamed West: no paved roads and the closest thing to a fast food restaurant being a pot of slumgullion Click here to learn about third-party website links boiling over a smoky fire...

Women and a stagecoachIn today's society, travel is all about speed and comfort. Nine times out of ten, you will see travelers in an airport wearing ensembles more closely resembling pajamas than day wear. Although this seems like quite a leap from the attire donned by travelers 150 years ago Click here to learn about third-party website links, taking a look back reveals that there were a few brave souls who attempted to make the arduous journey westward a bit more comfortable.

There were many ways to travel across the western territories and all of them were uncomfortable. They were even more difficult for women, who were hampered by layers of petticoats and full-length dresses. Most travelers were poor enough that walking was their only option. Imagine arriving in California wearing the same clothes in which you left home a year before. Even if you were part of a wagon train and had room for clothes in your luggage, you would have spent most of your time walking alongside the wagons. Fording streams, hiking muddy trails, and climbing through mountain passes in a full skirt would be frustrating and slow.

In response, Elizabeth Smith Miller Click here to learn about third-party website links invented the "Bloomer Costume" Click here to learn about third-party website links in 1850, as an alternative to the unwieldy traditional dress of the day. The costume consisted of a short skirt that was paired with "Turkish Trousers" Click here to learn about third-party website links. It was named after Amelia Bloomer Click here to learn about third-party website links, a well known women's rights leader at the time. Bloomer also made the new costume famous in her paper, "The Lily." Click here to learn about third-party website links Besides being advertised in Bloomer's paper, the costume was the subject of much attention, both positive and negative, in many newspapers, as well as journal, and diary entries of the period.

The Oregon Statesman Click here to learn about third-party website links observed the stir caused by this new fashion in their September 2, 1852 edition:

The "Bloomers" in Oregon
A couple of our down town ladies appeared in the Bloomer costume (short dress and trousers) one day last week. We was not "there to see," but we understand the demonstration created an intense excitement in that quarter.

An 1890's dressFrancis Sawyer, on her overland journey to California in 1852, observed a family in which "The daughter is dressed in a bloomer-costume—pants, short skirt and red-top boots. I think it is a very appropriate dress for a trip like this. So many ladies wear it, that I almost wish that I was so attired myself."

Although they were sometimes greeted with scoffs and unmannerly comments, the women Click here to learn about third-party website links who chose to wear the bloomers touted their practicality. Mariett Foster Cummings wrote in her diary, "In passing one house the women came out and laughed at me and my dress, I did not ask which, but find it much more convenient for traveling than a long one."

Although the practicality of the suit made it popular among a few women, pants of any kind were not really acceptable socially (excepting athletics like bicycling) until the 1930s. In fact, the term "Bloomer" not only described the costume, but also came to be used to describe the daring women who wore it.

January 04, 2008

Presentation Watches for Bravery

Greg

I just got a new period costume for my work here at the Old Sacramento History Museum. I added a pocket watch to finish off the the banker's uniform and give it a classic feel. It is a nice but humble watch, and goes well with the 1860s garb, but it is positively shabby compared to the watches some people received in recognition for valor while working for Wells Fargo.

The first person that comes to my mind when I think about these presentation watches is an agent named Aaron Y. Ross. Ross received the watch for defending an express rail car January 23, 1883 in Montello, Nevada Click here to learn about third-party website links. It was a winter night when bandits accosted the train on the Central Pacific Railroad Click here to learn about third-party website links line. Ross was holed up in the Wells Fargo express car as the thieves attempted to rob the train. The men ordered Ross out of the car but he refused

The badmen opened fire on Ross. He was wounded three times in the crossfire, but he remained defending the car. Ross returned fire and killed one of the bandits. The others attempted to burn Ross out of the car but were unable to set the car ablaze. The gang eventually gave up and Ross was victorious in defending Wells Fargo's treasure.

Ross defended a Wells Fargo shipment of only 600 dollars, "but next door in the postal car was $500,000 in currency," which was also saved thanks to Ross's valor. The gang escaped but was arrested five days later in Utah.

Wells Fargo & Comany A. Y. RossFor his courage, Wells Fargo presented Ross a gold watch and chain valued at 650 dollars, along with 1000 dollars in cash. All his medical bills were paid, too. The presentation watch read:

"From Wells, Fargo & Company to MESSENGER Aaron Y. Ross. In token of his courageous and successful defence of the EXPRESS CAR against Highway Robbers at Montello, Nev. JANUARY 23, 1883."

Next week, I'll tell you about another fine watch or two, presented by Wells Fargo to its bravest defenders. Happy New Year!

November 16, 2007

30 Coaches

Charles

On April 15, 1868 (a Wednesday if you're keeping track), a crowd gathered at the Abbot-Downing factory Click here to learn about third-party website links in Concord, New Hampshire. A special steam engine pulled in to lead fifteen flatcars and four boxcars. These cars were loaded with the largest stagecoach order ever—a proud fleet of 30 elegant coaches, bound for Wells, Fargo and Co.'s stagecoach empire, the Great Overland Mail.

30 coaches (click for larger image in a new window)Our San Diego museum features one of the 30 coaches from this order. The four box cars at the end of the train, incidentally, carried harnesses for the horses waiting at the destination to pull the stagecoaches. There is a trunk in the San Diego museum made by the same harness-maker who supplied the shipment.

When the Pembroke engine steamed into Omaha, Nebraska Click here to learn about third-party website links a week later, Wells Fargo agents and teams of horses were there to welcome the shipment.

The stagecoaches went into service right away, carrying packages and passengers across thousands of miles: Nevada to Wyoming, south to Denver's high mountains Click here to learn about third-party website links, north into the Montana and Idaho wilderness Click here to learn about third-party website links.

Stagecoaches had to be suitable for rugged trips like these. Wells Fargo specified details like "extra roomy inside," as well as:

Iron work to be extra stout; [thorough]braces 31/4 wide &; 13/8 thick stout stitched; Bodies made roomy inside &; 3 in. more room between back &; middle seats; candle lamps extra large size.

Skilled Abbot-Downing craftsmen shaped iron, leather, and oak, ash, and elm, to construct the vehicles.

A finished coach weighed 2,223 pounds and cost $2,500 Click here to learn about third-party website links. A deluxe paint job was an extra $20, and fancy lanterns another $7. Coaches seated eighteen people: nine inside and nine more on top, including the driver and shotgun messenger. Upholstered in leather and damask cloth, painted red and yellow and finished with a landscape on each door, the Concord Coach was one of the marvels of American craftsmanship Click here to learn about third-party website links.

November 02, 2007

The Wells Fargo Wagon (Part 3)

Steve

Wells Fargo is running a contest Click here to learn about third-party website links through December 22 that celebrates the Wells Fargo Wagon. (NOT the Stagecoach, folks — that's different!) Just submit your own music video of the song, "The Wells Fargo Wagon" from The Music Man Click here to learn about third-party website links and you can win fabulous prizes! ("Johnny, tell 'em what they've won!") To help our Guided By History community understand the background of this contest from a historical perspective — and to encourage the submission of excellent videos! — Portland Curator Steve Greenwood concludes his history of the Wells Fargo Wagon. (CR)

 

THE HORSES

Taking Care of Our Horses (click for larger image in a new window) The horses that pulled the Wells Fargo wagon were cared for in stables like the one illustrated in these original floor plans and elevation drawings. Recently purchased by Wells Fargo at an auction, these drawings by architect Jas. H. Humphreys show the Company's stable and garage plans in Portland, Oregon (c. 1917-1926).

In Portland, "Fargo" was the favored horse who normally pulled the money wagon driven by messenger Edward F. Bontty. The money wagon carried cash transactions to businesses around town. If robbers tried to make off with the money wagon, they would be easily overtaken — loyal "Fargo" did not move for outlaws. Other stories about horses abound in Wells Fargo's Archives and historical collection:

An Educated Horse (click for larger image in a new window)The Educated Horse

"'Mutt,' the educated horse employed in our Englewood, Illinois service has been so well trained by Driver A.B. Corrigan that the animal knows every pickup on his route. In fact, between the hours of 5 and 6 in the afternoon 'Mutt' picks up about thirty houses, and seems to realize just when he can take things easy and when he has to get busy on his job."

Green Onions Galore

And then there is the story of "Paddy Fargo," who was arrested for eating green onions off a vegetable peddler's cart. The September, 1912 Wells Fargo Messenger recounted the details:

"Paddy's arrest for following a peddler's cart and eating therefrom his fill of green onion shoots until the vendor caused his arrest, declaring his day's profits were gone...

"It seems that like other 'good fellows,' Paddy has been led astray by his many friends. Policemen have enticed him with sugar. Saloonkeepers have lured him with pails of beer. He became accustomed to following temptation in spite of weights and brakes. Now comes his theft of onion shoots and his arrest."

"Incidentally, it is said Paddy's stall mate resented his plebian tastes and odorous breath when he returned to the stable."

October 29, 2007

The Wells Fargo Wagon (Part 2)

Steve

Through December 22, Wells Fargo is running a contest Click here to learn about third-party website links where you can submit your own music video of the song, "The Wells Fargo Wagon" from The Music Man Click here to learn about third-party website links and you can win excellent prizes. To help our Guided By History community understand the background of this contest from a historical perspective — and to encourage the submission of excellent videos! — Steve Greenwood in Portland continues the history of the Wells Fargo Wagon. (CR)

 

Commerce and Industries of the Pacific Coast of North America (1882) is a revealing book that describes the state of carriage and wagon  Click here to learn about third-party website links manufacturing at the end of the 19th century. The author, John S. Hittell Click here to learn about third-party website links, notes that residents of the Pacific Coast "...use an exceptionally large number of wagons and buggies. It is doubtful whether so many are to be found in proportion to the people in any other part of the world."

Glendale, California (1904)

According to Hittell, the actual number of vehicles produced was few because oak and hickory for light wagons was not available, and so the wood had to be shipped from the East. He also claims that "A great part of the value of a wagon is in the wheels, most of which are made for us beyond the Rocky Mountains." Hittell estimates that the Pacific Coast purchased 7,000 farm wagons annually worth $100 each, but there was not one shop that specialized solely in their production. However, in the production of "spring wagons," which delivery businesses used — including Wells, Fargo & Co.'s Express — San Francisco manufacturers produced about 500 spring wagons Click here to learn about third-party website links annually. They were worth about $200 each.

Wells Fargo & Co. Express ad (1912)

The author lists eleven wagon companies in San Francisco, including C. A. Hawley & Co., Marcus C. Hawley & Co. Click here to learn about third-party website linksand David N. Hawley, whose business inter-relationships are not detailed. Studebaker Brothers Click here to learn about third-party website links at 31 California Street were a pioneer "Forty-Niner" business along with Levi Strauss and Co. Click here to learn about third-party website links and Wells Fargo.

The arrival of the railroads sped communication and transportation, and gave Eastern businesses a competitive edge in supplying horse-drawn vehicles in the West. As cities grew Click here to learn about third-party website links, problems related to horse-drawn vehicles such as accidents, traffic jams, and pollution also grew. Businesses delivered more goods more rapidly, and the need arose to ensure that accidents did not result from speeders. In an effort to reduce accidents, cities regulated the speed of horse-drawn vehicles—Chicago 6 mph, Boston 7 mph, and Detroit 6 mph. San Francisco applied a broader regulation that horses had to maintain a speed that was not faster than a person crossing the street.

Excess emissions Click here to learn about third-party website links could also be a problem, but it was not the carbon monoxide of today — it was manure, a by-product that is put to good use  Click here to learn about third-party website links for the environment, then and now!

October 25, 2007

The Wells Fargo Wagon (Part 1)

Steve

Through December 22, Wells Fargo is running a contest Click here to learn about third-party website links where you can submit your own music video of the song, "The Wells Fargo Wagon" from The Music Man Click here to learn about third-party website links and you can win excellent prizes. In support of this contest — and in support of our Guided By History community — we got Steve Greenwood, curator of the Wells Fargo Museum in Portland, to write the definitive history of the Wells Fargo Wagon. OK, maybe not definitive. But a darn good one, anyway! (CR)

 

Wells Fargo wagon ad (click for larger image in a new window)100 years ago, Americans depended on horse-drawn vehicles Click here to learn about third-party website links to move a variety of goods around town, including ice Click here to learn about third-party website links and ice cream Click here to learn about third-party website links, beer Click here to learn about third-party website links and of course, Express packages.

With Wells Fargo & Co.'s Express, shipments arrived in communities by stagecoach, steamship, or railroad. Express messengers delivered items to their final destination aboard wagons pulled by one or two horses. The famed Wells Fargo Wagon delivered goods of all sorts, from a grey mackinaw to some grapefruit from Tampa, as the song goes Click here to learn about third-party website links. The Wells Fargo wagon even delivered when a snow storm blanketed Salem, Oregon — the crew simply replaced the wagon wheels with sled runners.

Drivers were also alert for outgoing express. Instructions to drivers stated, "Wagonmen should never drive by call cards, but should stop and secure the shipment." The red and blue diamond-shaped signs were familiar across the U.S. and became a Wells Fargo logo.

Wells Fargo has been a financial services company from the very beginning. But the lore of the Company and its central role in the growth of the nation is tied to transportation—stagecoach, railroad, Pony Express. The Wells Fargo wagon was a common sight on American streets as communities grew. It meant excitement, as the song demonstrates, because it brought goods from faraway places, helped businesses get the tools and money they needed, and tied local neighborhoods to world markets.

August 20, 2007

The Homecoming Of Silas St. John

Allan

History is never as neat and simple as you would like it to be. Right now, sitting in my office, I have the grave site marker of Silas St. John Click here to learn about third-party website links. How it got to be in my office and how Wells Fargo is trying to return it to its rightful place in the world is worthy of a book rather than a post.

Silas P. St. John's grave markerCutting to the bone, an amateur historian brought the story of St. John Click here to learn about third-party website links to me and explained how this pilfered grave-marker bronze, cast by the famous artist Donal Hord Click here to learn about third-party website links, had come to reside at the San Diego Historical Society. Wouldn't we like to see it back where it belonged, seeing that it was Wells Fargo that had sponsored the bronze honoring St. John in the first place in 1942? And BTW, it just so happens to be the 150th anniversary of the first transcontinental express shipment—in which St. John played an integral part.

Problem: St. John was never a Wells Fargo employee—even though the bronze says he was.

Yet he was an honest-to-goodness historical character of note. And regardless of how you might feel about him, you have to admit a man deserves the grave he was meant to have Click here to learn about third-party website links. The solution as it stands is that we will indeed publicize the restoration of this important piece of art and mention the truth of the story with hat held politely in hand. Old Town State Park in San Diego Click here to learn about third-party website links will allow us to tell the story at its celebration of the first Overland Mail Click here to learn about third-party website links on Sept. 1. This also gives us the opportunity to take a historical artifact out of a dark archive and place it back into the public experience. The Overland Mail is intimately associated with Wells Fargo's history, a historical fact that resonates among our customers.

August 04, 2007

Geographic Reach Of Customer Service

Bob

In the 19th century, we are apt to think travel difficult, yet across the country and back never deterred Wells Fargo from aiding a customer. It happened like this:

In February 1895, two Johnson boys borrowed $275 from Sarah W. Swanton, a hotel keeper in Pescadero, Calif. Click here to learn about third-party website links When they could not pay, they fingered Uncle R. Augustus Johnson in New York City, and Mrs. Swanton asked Wells Fargo to collect.

U.S. map of Wells Fargo & Company express lines (click for larger image in a new window)Wells Fargo sent the note across country to New York, where its banker Hosmer B. Parsons added his endorsement. Meantime, Uncle Augie thought his brother, Lorenzo M. Johnson, had deeper pockets, leading Wells Fargo to hurry the note to Chicago. General Agent Bernette Wygant quickly sent it to Johnson in Winnetka Click here to learn about third-party website links, a wealthy suburb 20 miles from downtown. But Winnetka was an American Express town—rather than cash, it accepted Johnson’s check for $275.

Without a national check-clearing system Click here to learn about third-party website links as we have today, Wells Fargo could neither cash the check nor dispatch the money. By then, Johnson had left for Piedras Negras, Mexico Click here to learn about third-party website links, across the Rio Grande from Eagle Pass, Texas Click here to learn about third-party website links, where he ran ranches, railroads, telegraphs and, especially, coal companies.

In this quandary, Wells Fargo's Chicago Agent Wygant quickly provided a solution. "In consideration for you," Wygant wrote Johnson on September 21, 1895, "we accepted the check and forwarded it to Eagle Pass for collection, and in turn forwarded the money from there to California without extra charge."

Wells Fargo's service, from California to New York to Chicago to Eagle Pass to California, made Mrs. Swanton a satisfied customer.




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